EN DE FR NL
Book a call →
Car hire

Car hire: five places where your time goes.

All five are on the car itself: the bodywork, the odometer and the tank, the windscreen, the number plate, the keys.

A car hire employee checks the side of a vehicle in the yard, tablet in hand
Walking round the car
1

The bodywork

The condition report costs you time when the car goes out, gets ticked off in a hurry when it comes back, and six months later nobody knows where the scratch on the wing came from.

Every hire runs the same way and leaves a record: a fixed set of photos on the way out and on the way back, shot by shot, the two sets compared, and a report that reaches the customer the same day.Project office →
2

The odometer and the tank

The extra kilometres and the missing fuel get worked out by hand, and sometimes only make it onto the invoice the following month.

Both figures come straight out of the reports from collection and return. The invoice is ready to check over while the customer is still standing in front of you.Finance & receipt pipeline →
3

The windscreen

The technical inspection sticker on the glass says how long the car is allowed on the road. The next service date and the state of the tyres, on the other hand, live in a spreadsheet nobody looks at before a hire.

For every car in your fleet, the deadlines are on file, by mileage and by date, tyres included. As soon as one comes close, that car drops out of the hire schedule by itself.Compliance & deadline watch →
4

The number plate

A fine notice comes in. You have to work out which hire agreement was in force on that car at the time of the offence, then name the driver within fifteen days of being asked. Miss the deadline and the fine is yours.

The notice is read and matched to the hire agreement by number plate, date and time. The driver declaration is drawn up, the customer is told, and before the fifteen days are up the system reminds you to send it off.Office assistant →
5

The keys

The customer waits at the counter while their driving licence and ID card are checked.

Both documents are asked for at the time of booking, and the expiry date and licence category are checked before collection. Whether the customer gets the car is your decision, not the system’s. All that is left is handing over the keys.Lead capture & qualification →
And what is not on the car
When the office is shutA car back at 6.40pm, a price enquiry at 9pm. The first customer walks round the car themselves, with their phone talking them through it; the second gets a price and books for tomorrow, with nobody having to step in.Service assistant →
When the hire period endsA reminder the day before, one shortly before the return time, and an offer to extend for anyone who needs longer.Customers & Service →
When the car comes backOnce you have signed the return off as damage-free, the deposit is released automatically and the customer is asked to leave a Google review. Where there is damage, they get a breakdown instead, with the photos from both reports.Customer retention →
What stays with you

The car, the customer, the commercial judgement.

Choosing your fleet, deciding whether damage gets charged for, and giving a customer a car because they come across as honest even when the paperwork says otherwise: that is your job, and no system replaces it. We take care of everything around it.

Shall we walk through a hire together?

45 minutes, free and with no obligation. We take one hire from collection through to the invoice and tell you what can run without you.

Book a call →See our solutions →

Or by phone: +32 495 73 39 05