Privacy policy
This privacy policy sets out how Bits & Bots collects, uses and protects the personal data of visitors to and users of this website.
This English text is a translation provided for convenience. Only the French and German versions are legally binding; if the two differ, those versions prevail.
1. Data controller
Bits & Bots, with its registered office at Gewerbestrasse 2 box A, 4731 Raeren, and its place of business at Klothstraße 42a, 4720 Kelmis, is the controller for the processing described in this policy.
If you have any questions about your personal data, you can reach us at our dedicated address: bl@bitsbots.io.
2. Data we collect and why
Contact form – When you contact us through the form on the website, we collect your name, your email address and the content of your message, in order to answer your enquiry.
Newsletter – If you sign up for our newsletter, we collect your email address in order to send you news and offers. You can unsubscribe at any time using the link in every email.
Analytics tools – We use Google Analytics to understand how the website is used (pages visited, length of visit, where the traffic comes from), in order to improve the site. This data is collected in aggregated form.
3. Legal basis
Depending on the circumstances, the processing of your data is based either on your consent (newsletter, analytics cookies) or on our legitimate interest in answering your enquiries and improving our website (contact form, aggregated statistics), in accordance with Article 6 of the GDPR.
4. Retention period
Data from the contact form is kept for 6 months after our last exchange. Newsletter data is kept until you unsubscribe.
5. Security measures
Bits & Bots takes appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure, in particular by restricting access to that data to those people who need it in the course of their duties.
6. Recipients of the data
Your data is hosted with One.com, our hosting provider, based in the European Union.
The website uses Google Analytics, a web analytics tool provided by Google LLC, a company established in the United States. In that context certain data (browsing data, IP address) may be transferred to the United States. That transfer relies on the European Commission’s standard contractual clauses, a mechanism recognised as ensuring an adequate level of data protection. For more information, see Google’s privacy policy.
7. Your rights
Under the GDPR you have rights of access, rectification, erasure, restriction of processing and objection in relation to your personal data, as well as a right to data portability. You can exercise those rights by contacting us at bl@bitsbots.io .
You also have the right to lodge a complaint with the Belgian Data Protection Authority (DPA) if you consider that your rights are not being respected, in accordance with Article 77 of the GDPR.