Team & People

Hiring, onboarding and passing on knowledge, without everything resting on one person.

In small businesses, people management is nearly always something the owner does on the side. That holds up until two people join or leave at the same time. We build the parts that come round every time so they run without you, and so the knowledge stays in the business.

How you can tell

  • –Applications sit for two weeks before anyone replies.
  • –Onboarding depends entirely on one person.
  • –Nobody knows where the instructions are when they are needed.
  • –When somebody leaves, half the knowledge leaves with them.

How a project runs

  1. 01Week 1

    Listening

    We look at how communication actually runs in your business today. Not how it ought to run.

  2. 02Weeks 2 to 9

    Building

    We set the system up around your brand, your channels and your approval chains. Four to eight weeks, depending on scope.

  3. 03On completion

    Handing over

    You get the logins, the documentation and a training session. From then on it runs in your business, not ours.

  4. 04Afterwards

    Supporting

    We stay contactable, and we adjust and extend the system when you need us to. With no tie-in.

The foundation

The same infrastructure sits under every one of these products: a database that belongs to you, monitored workflows, an alert when something fails, a backup and an approval step before anything is published.

That is the difference from a subscription tool. You are not renting a system, you are getting one. If you want to leave tomorrow, you take it all with you.

How we work →

Not sure where to start?

The diagnostic takes a few minutes and shows which people workflows are worth doing first. Free, no appointment needed.