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Heating engineers

Heating engineers: two seasons, two trades.

From October to March you are flat out. From April to September you are waiting. The work that would fill the summer has been in your records all along; it has just never been pulled out.

A heating engineer kneeling at an open wall-mounted boiler, meter in hand
Your year, in two halves
April to September

The season when nobody rings.

The phone is quiet, there are gaps in the diary, and the periodic inspections for your whole customer base are sitting in a folder. This is where next winter is won, because you cannot take on a heating engineer in November.

The quarter’s listThe due dates, worked out from the fuel, the output and the last inspection date. You see who to ring and when.Compliance & deadline watch →
Rounds by areaThe quarter’s services grouped by area, not in the order they came in.Project office →
The service contractsRenewals and the annual invoice run in the background, without anyone having to remember them.Customer retention →
Replacements you see comingYou can see the age of every oil system on your books, before the first one fails. The system type and photos are collected from the customer before you drive out.Quotes & signatures →
October to March

The season when everyone rings at once.

Three calls while you are standing in a boiler room, and no way of telling which one is a real breakdown. In the evening the reports are waiting to be typed up and the invoices to be written.

The calls, sortedA real emergency, a repair that can wait, a service, a request for a quote. On Sundays and at 9pm too.Lead capture & qualification →
The engineer, kitted outThe data sheet for the system and the parts list go to the engineer’s phone the evening before.Office assistant →
The report on siteFilled in at the boiler. The certificate and the invoice come straight from it, ready to check over.Document generator →
The visit, announcedConfirmation the day before, a text when the engineer sets off. Fewer wasted journeys, fewer phone calls.Service assistant →
What the system makes out of your records

The system only needs what is in your records already. From that it keeps the calendar for your entire customer base, without you having to do anything.

What you already have
  • The fuel
  • The date it was first commissioned
  • The output of the system
  • The date of the last inspection
→
What comes out of it, without you
  • The next due date, worked out
  • The reminder, six weeks ahead
  • A slot suggested from your own diary
  • The quarter’s rounds, grouped by area

An example: an oil boiler commissioned on 15 March 2025. The inspection falls due on 15 March 2026 and has to be carried out by 15 June 2026 at the latest. The reminder goes out at the beginning of February. Frequency and deadline according to whatever rules apply in your own region.

What stays with you

The diagnosis, the hands, the conversation.

Working out why a system will not hold pressure, repairing it, and telling the customer what is urgent and what can wait another year: that is where a heating engineer makes their name, and no system comes close. The rest, we take care of.

Shall we take a look at your due dates?

45 minutes, free and with no obligation. We look at how your customer records are kept and how many upcoming inspections are lying dormant in them. You come away with that figure in writing, even if you leave it at that.

Book a call →See our solutions →

Or by phone: +32 495 73 39 05