Estate agents: six situations you will recognise.
No lecture about digital transformation. Six real moments from a week in the office, what happens in each of them today, and what we put in place instead.
- Today
- It gets read around 9am on Monday. By then the buyer has written to two other agencies.
- What we put in place
- An acknowledgement within a minute, with the three properties closest to what they are looking for. On Monday morning you ring somebody who is waiting for you.
- Today
- Immoweb, Immovlan, Zimmo, your own website, the window display. One price reduction, five corrections to make.
- What we put in place
- Entered once, published everywhere in the right format, with the energy performance figures taken straight from the certificate. A change works its way through on its own.
- Today
- Twelve phone calls, three voicemails, one slot double-booked.
- What we put in place
- The buyer picks from the times you really do have free. Confirmation, a reminder the day before, and if they cancel, the slot opens up again.
- Today
- It never gets written. On Wednesday the owner rings to ask what was said about their house.
- What we put in place
- Dictated from the car in a minute, filed under the right property, and a summary sent to the owner the same evening.
- Today
- Nobody sees it coming. The property ends up with the rival across the road.
- What we put in place
- A reminder 45 days before it expires, with where things stand on viewings, feedback and price, ready to send.
- Today
- Their valuation is sitting in a spreadsheet. Sooner or later they will ring somebody else.
- What we put in place
- Getting back in touch at a set time, in your name, with how prices in their street have moved since the valuation.
Almost always with a single inbox.
It is the situation that comes up most often, costs the most when it goes wrong, and can be sorted out fastest. The rest can wait until next month.
Reckon on two to four weeks for the first piece, depending on the number of portals and the software you already use. We connect Whise, SweepBright and Omnicasa without you having to switch.
The valuation, the negotiation, the viewing.
Our solutions prepare, sort and chase. They do not set a price and they do not speak for you. If you end the arrangement, you take the system with you.
Which of these six situations is yours?
45 minutes, free and with no obligation. We look at your week and tell you what can be sorted quickly, what can wait and what is not worth it.