Travel agents

Travel agents: destination, a week with no retyping.

Enquiries that come in during the evening, files that need chasing, documents that have to go out before departure. All of it in one chain, set up at your end and in your name.

A travel consultant plans a route with a couple, the map spread out on the table

Destination: Your week, without the retyping
Duration: 2 to 6 weeksdepending on how many channels and tools there are to connect
Departure: From next monththe diagnostic takes place within a fortnight
Price: Set once the diagnostic is donea fixed-price project, not a subscription, and that price does not move

Your itinerary

Leg 1Week 1
The diagnosticWe look at your week, your channels, your deadlines. Not your tools, your week. You come away with a list, in order, of what can disappear. The diagnostic is free, even if you leave it at that.
Leg 2Weeks 2 and 3
The buildWe connect the first piece to the tools you already have. In the meantime, you change nothing about the way you work: the old and the new run side by side.
Leg 3Week 4
The trial runYou compare, you correct, you say what does not fit. Sensitive messages to customers still need your approval, for as long as you want.
Leg 4At the switchover
Going liveWe switch over, train the team and leave you the documentation. Then we step back.

What is included, and what is not

Included in the price

The 45-minute diagnostic up front, before any decision and with no obligation
Connecting the tools you use today, your industry software included
Documentation you can read, written for somebody who does not write code
Training the team, in a single session
Your data on your own accounts, in Europe, never used to train somebody else’s model
An interface built specifically for you if one is needed, or nothing new at all if the tools you have are enough
The system belongs to you: if you end the arrangement, you take it with you

Not included, and deliberately so

A reorganisation of your business: we only touch the places where things get stuck
A subscription that grows every year
A robot that advises your customers instead of you
A direct connection to a system that offers no interface: when it cannot be done, we say so
The advice and the selling: that remains your trade, and it is what your customer pays for

Formalities, on your side as the traveller

Two meetingsOne at the start, one at the switchover. The rest happens without you.

Read accessTo the tools you use today, for as long as the connection work takes.

Somebody who decidesOne person at your end who can make the call. Otherwise the project drags on.

And that is itYou do not have to appoint a project manager or write a specification.

Worth knowing before you bookIf the diagnostic shows there is nothing to automate in your business, we tell you so. It happens, for instance when a feature of the software you already have would have done the job. The diagnostic stays free.

The real subject behind the brochure

The option about to lapse, the balance, the passport, the ETA.

The format is tongue in cheek; the content is not. What we set up in an agency keeps track of the deadlines on a file: the option held with the tour operator, the balance 30 or 45 days before departure, the validity of the passport, the travel authorisation (ETA) depending on the destination.

And the documents that have to be sent on a durable medium and can still be found later: the contract, the terms, the standard information form. Archived, dated, on the file.

Book the diagnostic?

45 minutes, free and with no obligation. If it is not worth it, there is no quote at the end, just a list, in order, of what can disappear from your week.

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